u/Crazy-Recording4800

ADA accommodation request denied yesterday after eight months of paperwork and I want to share what they actually wrote.

I have Crohn's disease. I have had it since I was 19. I am 38 now. My disease has been well-managed for the last six years, which not coincidentally overlaps exactly with the period I have been fully remote.

When we got the RTO email in January I knew I had to file. I started the paperwork in February. I submitted the initial form. I got the questionnaire. I got a follow-up questionnaire two weeks later. I got the request for medical records, signed, in March. I got the request for a letter from my gastroenterologist in April. I got the request for a letter from a second physician in May, which my insurance would not cover and I paid $375 out of pocket for. I got asked to provide a written description of my "essential job functions" and how each one could "only be performed remotely" in June. I provided one. I got told the description was insufficient in July. I provided a longer one in August.

The denial came yesterday. The relevant paragraph:

"After thorough review by our accommodation panel, including consultation with our medical reviewer, we have determined that your role's essential functions can be performed in a hybrid setting with reasonable on-site adaptations. We are pleased to offer: priority access to a designated wellness room for up to two hours per shift; flexible bathroom access policy; and the ability to work from home on an as-needed basis with manager approval and pre-notification."

The first time I had a Crohn's flare without warning, I was on a bus. The flexible bathroom access policy is not what they think it is.

I am 38. I have been at this company eleven years. I have never missed a deadline in any of thsoe years. I have proof of accommodation working because I have done the job from my couch for six years without incident. They have proof of it not working in my employment record from 2017 to 2019.

I am calling an employment lawyer Monday. Posting because if anyone else has fought one of these and won, I want to hear about it. Specifically anyone with an autoimmune or IBD diagnosis. The lawyers I have talked to so far have not had a case exactly like this.

The dog knows something is wrong. He hasn't left my side since I got the email.

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u/Crazy-Recording4800 — 3 days ago

Solo founder, B2B SaaS, ~$28k MRR. We have 4 distinct ICPs. Every sales conversation needs at least a partially customized deck — same product story, different industry context, different proof points, different objection handling.

For about a year I had one master deck and tried to wing the rest in conversation. Conversion was bad. The decks felt generic and prospects could tell.

Last quarter I started building an actual deck per industry per call. Conversion went up. My weekend is gone.

The constraint is not the writing. The narrative for each industry is mostly stable. The constraint is the design and formatting work — fitting 14 slides of varying content into a coherent visual flow takes me 2-3 hours per deck. Times 8-12 decks a month is unsustainable.

Tools I'm aware of: Gamma, Pitch, Tome, Canva, Beautiful.ai. PowerPoint Designer (which is okay sometimes). I have not committed to any of them seriously.

For folks who are actually running a sales motion at this volume — what's your actual workflow. Are you using one tool, do you have a master template and just swap content, do you have a designer on Upwork on retainer. Open to anything that has actually worked.

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u/Crazy-Recording4800 — 23 days ago

we run paid webinar funnels for B2B clients. an entire team is dedicated to building landing pages. wordpress + elementor stack. 6 page templates. avg 11 hours of build per landing page.

q1 we tested gamma as the landing page tool. AI website builder flow. one page took us 47 minutes. CR was 22% on paid LinkedIn traffic.

old wordpress pages: avg CR 9-14% on similar traffic.

we ran 6 more pages on gamma. 5 of 6 outperformed the wordpress equivalents.

our funnel marketer (who has been our funnel lead for 5 years and built our wordpress stack from scratch) asked me last week if she still has a job. she said it as a joke. it wasn't really a joke.

i don't have a clean answer for her. her job is changing. it's not gone. but the part of her job where she built the page is being eaten by the tool. what's left is strategy: what to test, what offer, what audience, what creative.

we'll be fine. we'll just be a smaller team that does more.

i didn't get into this industry to lay people off. i got into it to make stuff. but the stuff is getting easier to make. the people i hired to make it harder are now expensive overhead.

i don't know what to do with this except be honest about it.

most agencies are 6 months away from this conversation. some of them are deep in denial. some of them are rebuilding around it. the ones that survive will be the ones who treat it as a budget problem, not a moral one.

we're going to be smaller and more profitable. that's the truth. it's not going to be fun in the meantime.

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u/Crazy-Recording4800 — 24 days ago