u/CrickettJH

No mail to address in new building on new street

TL;DR: How to get CTT to deliver mail to new address in new building on new street?

I have a dilemma. We received our residency cards back in January and moved into our newly constructed condo, which faces a new road that was put in for the condo development. We need to update our address with AIMA, who will then mail new cards to our address of record. My understanding is that you can not have both a residence address and a separate mailing address.

The problem is that CTT has never delivered any mail to this address. NO ONE in the condo has had mail delivered. We have 3 different possible addresses. The one the city has officially recognized in paperwork, the one the developer used originally (a neighborhood type of address), and the one the purchase paperwork used - which is the road behind us.

I mailed 3 postcards to myself at each of the addresses. It’s been 3 weeks and not one has been delivered.

Has anyone faced this sort of problem? If so, how did you resolve it?

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u/CrickettJH — 7 days ago