u/Cruising96

I pulled up as usual to my local jack in the box at 3 am for my after work munchies and tried to use this coupon. The nice lady at the drive thru speaker informed me that I could just keep the coupon Since they have an active promotion of 2 for $5 jumbo jacks going in the system automatically right now. I didn’t see that advertised on the menu and my app didn’t give it as an offer in the coupon section. Now I’m wondering why jack in the box would have secret offers and not advertise them? I get why In n out has a secret menu if it’s always been the same since conception but the offers have changed and I’m
Not sure it makes sense to me from
A marketing point of view. Any thoughts fellow jack in the box connoisseurs?