Apartment Nightmare, Feeling Conned and Stressed
Using throwaway account - moved from New York to London with spouse whose from London. Got an amazing period apartment in a great location that has turned out to be my personal nightmare. I am unsure what to do now as the idea of trying to move again after recently arriving is daunting, and I've read / heard about so many worse London housing horrors that I feel like I should be more...grateful? Positive?! Solution-oriented?!?
The problems in the apartment range from annoying, like doors that don't close, to mildly enraging like cabinets and "installations" that aren't actually attached to anything. Then to intolerable - broken patio tiles, nonfunctioning outlets, a light that doesn't seem wired properly. And then the one that out-problems all the other problems...a neighbo(u)r that smokes from 10 AM till 2 AM. Technically, building is no smoking allowed, but from the strength of the odo(u)r in front of their apt I'm pretty confident this is a tenant that's been there a long time.
There's also the non-responsive and apathetic management agency. Upon reflection, I'm realizing some things they did or ways they acted that point to covering up these issues (esp the cigarette smoke). They agreed to repair all the documented damage & have walls re-painted, and not only did they not see to that, but some of these issues weren't documented to begin with. I've dealt with this for years in NY and I'm lowkey disappointed to be realizing management agencies are the same here, but I also understood my rights better and knew how to act on them. I'm not sure I can handle another search & move, but I also don't know how I can keep living with this.