u/Curious-Smile6206

You lost them because you saw the warning signs too late.

They stopped logging in weeks before cancelling. filed 4 support tickets in a month. usage dropped 60%. All the signals were there, just scattered across tools that never talk to each other.

By the time it clicked, they were already gone.

As a solo founder you're not flying blind because you don't have data. You're flying blind because the data lives in five different places and nobody's job it is to connect the dots.

How are you actually catching churn before it happens? or are you just finding out when the cancellation email lands?

Every tool promises seamless integration. Zapier breaks on edge cases. Native connectors ignore half the fields you actually need. Still waiting for the version that doesn't require a PhD to maintain.