Budget scooter support honestly isn’t as bad as makes it sound
My rear fender cracked on my iX3 a couple months ago and after searching Reddit I honestly thought I was gonna be stuck arguing with support forever lol.
Ended up emailing them anyway and they actually replied in like 2 days and sent me the replacement fender without much back and forth. Took a bit to arrive, but overall way less painful than when I dealt with Kugoo before.
Not saying they’re amazing or anything, maybe I just got lucky, but I was expecting way worse based on some of the older posts here.
u/CurtisClaudeMartin — 9 days ago