Which security awareness platform did you renew without shopping around?
Our security awareness contract is up later this year and for the first time I'm questioning whether it's worth running a full vendor evaluation.
Every category has one or two products where customers seem happy enough to just renew. Security awareness doesn't seem to have that. Every platform has people who love it and people who swear it's garbage.
For those who have been running a program for 2+ years:
What platform are you using?
Did you renew?
If yes, what made it worth staying?
If no, what pushed you to switch?
Not looking for feature lists. More interested in how these platforms hold up after the honeymoon period.
Vendors I keep hearing about are Hoxhunt, Wombat, Proofpoint, Cofense, etc., but I'd rather hear from people who have actually lived with them.