When does manual shift scheduling become completely unmanageable?
Where's the the breaking point for managers in charge of shift-based teams? We're around 130 employees on different roles and creating the schedule isn't even the worst part anymore, it is everything around it. Change in availability, multiple people requesting off on the same day, someone calling in sick, and a substitute who does not have the right skills for the role.
By the time the schedule is finally done, part of it have been rebuilt through texts, calls, and messages. We've tried spreadsheets, group chats, and having relatively fixed schedules. but none really solves the issue when coordinating 130 people. If running 100-200 shift workers, do you build schedules manually or automated scheduling? Interested in manufacturing, retail, hospitality or logistics where you can’t simply put any available person into any shift.