u/DiligentPhotographer

Seriously. Their EDR/AV combo has to be one of the worst I've been forced to use. Sure it is cheap, but we spend so much time chasing ghost alerts and there is a noticeable decrease in system performance. No templates for exclusions like other providers, so here we are making hundreds of entries manually. I'd rather just use windows defender at this point.

The portal is full of bugs, devices are randomly unassigned licenses, deleted/uninstalled ones repeatedly re appear even if the machine was run over by a dump truck and will never see the internet again.

This product actually has me pining for the days of on-prem Symantec endpoint manager or whatever it was called.

Sorry, just had to vent after a frustrating day in Kaseyaland.

So we have this working for the most part with a pilot group of users. But I have noticed something. I cannot seem to add 2 exchange accounts to the same computer if the computer is device registered. For example:

Org A: Using modern auth with device registration/auth. Working fine.

Org B: Using modern auth with ADFS no device registration. Working fine.

I have a computer that is in Org A's domain and device registered. But I cannot add an exchange account to outlook from Org B even though I have added their ADFS url to the registry. It just gives the basic auth style prompt and fails.

BUT, I took a vanilla windows 11 install, not joined to any domain, and was able to add both exchange accounts after making the registry changes as per the documentation.

Is this to be expected or is this a bug I have found? Anyone else?

I should add these are both fully patched Exchange SE environments on Win Server 2022.

Like the title says. We lost a 17 year customer at the end of 2025. They hired some toxic people over the last couple years, who hated us from the start. Those few people burned our long term relationship. The ownership retired and left these people in charge

We handed over everything the MSP asked for at the start. After the cut over date we got the odd request here and there, and I get it, the oddities of a company that we'd know after dealing with them for so long, and it doesn't hurt us to answer simple questions.

We were as polite as possible at the start, but it's been months, do your own damn discovery. Funny enough their big complaint was that we couldn't handle the growth of their organization. Just today the new MSP asks us for a meeting to go over all their LOB apps etc... I declined the meeting of course. Clearly things aren't going that well as they seem to be in over their heads.

I already know what we will do, but curious as to what others do in this situation.