u/DinnerGloomy5012

since the ramp up of our ai systems and strat, so many users are coming to us with their issues yet can't articulate their blockers without the use of ai. im tired of managing requests that come in with no context, marked as urgent/high priority, only that they were directed by claude to reach out to IT for some obscure API key with all available scopes allowed for our product. AND they're business users with no business in our product back end, but claude told them to!!!! or even users that encounter issues and send us pages of ai slop to resolve it, but in reality is not rooted in any context related to our environment.

this ended up more of a rant, but any suggestions and/or commiserating is welcome too.