I think I'm getting bad recommendations.
I live in Massachusetts and am the new owner of a 1932 house. The hot water tank heater is eight years old and the furnace is about 15 yo. We have hot water baseboard heating on four zones (1900 sqft across three floors).
I had a MassSave energy audit, and while he was here the guy measured inside my furnace and said that the CO was high. I've had some heating trouble this winter (due to circulation pump issues) and a guy in there twice in the past two months, and he didn't notice anything off. We have CO detectors, of course. Obvs I have turned the furnace off; thank goodness it's spring.
So now the company is recommending that we replace both the furnace and the hot water boiler with a Navien combo boiler. They want to redo "all the piping" (I'm not sure what that precisely entails) including to replace the water pumps, even though two are brand-new. They've quoted me $20k for the whole thing.
- Shouldn't my water heater last longer than 8 years? We haven't had any problems with it.
- They didn't itemize the estimate so I didn't even know how much the new boiler would cost (apparently around $2600, according to the interweb). So...$17k in labor and other parts???
- They say that the boiler has a short warranty (1-2 years, I think) unless I get their annual service plan, which would cost about $400 a year, and then there is a 10-year warranty on both the boiler and the labor. That seems like a) a lot of servicing, and b) a very short warranty.
I'm getting other quotes, clearly, but I'm not sure what to expect. How off does this estimate all sound to y'all?