u/DisastrousBuddy8066

I'll keep this short. We ordered a platform bed frame from Douglas on April 27. The next day the estimated shipping showed May 4th but since then there has been no tracking number update. It keeps showing "preparing." We ordered our mattress (from another company) to arrive around the same time based on Douglas's shipping estimates if "1-3 business days" and now we don't know what's happening with this bed frame delivery.

Anyone here have recent experience ordering a bed frame from Douglas? We're considering cancelling the order and just going with the place we ordered the mattress from.