u/DolphinJoy94

▲ 53 r/cna

Coworkers ignoring call light

I work the night shift in a ltc facility nyc and there's a new resident that calls to go to the bathroom frequently my coworkers were complaining saying they are not going to answer the bell anymore, so I went in to assist the resident the next 2 times they called. During the final rounds I was changing my residents and I heard the bell, I looked down my hall and didn't see any lights so I figured it must be one of the other halls that the other 2 cna's work so I assumed someone would answer it.

I finished my hall and the bell was still ringing, I saw the two nurses near the nurses station and the cna assigned to the resident in that hall, I was walking towards the room and the bathroom bell was starting to go off. I went in and saw the resident in the bathroom and she said that she was waiting so long that she used the rolling table as support to go to the bathroom this is dangerous since they're a fall risk. The resident also stated they saw people pass by the room and not come in.

Now my coworkers are trying to portray this resident as a problem for ringing the bell constantly but this feels like neglect on their part. I want to say something but I'm not sure who to report it to since some of the coworkers are favored by management and I don't want it to come back that I was the one who said something since I'm new to the floor. Any advice would be greatly appreciated

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u/DolphinJoy94 — 3 days ago