A message from another kira victim
I’m here to shine some extra perspective on the work environment as a former employee at Kira Kira Beauty as I see the post made earlier does not grasp the idea as it truly was.
Emphasis, this is coming from a different person than the other post with no intention of out-shining or out-telling their story. this is simply because I believe the treatment from management should not go under the radar and I believe no one deserves to be put through it, ESPECIALLY as a first job
Both locations (Cupertino + San Jose) are run by a married couple with 0 professionalism who treat their employees with pure bias and disrespect. they will lecture you like a child, blatantly make you feel incompetent, and even message in all caps when they’re mad.
EX: if you make a small mistake or ask too many questions they felt was dumb, such as typing in the wrong work group chat (out of 8 btw) or asking one too many times for reassurance where they’d like a new product to be shelved, they will continuously and condescendingly state why it makes no sense for you to do said mistake, even after you’ve apologized repeatedly
They would also watch over the cameras 24/7 and point out every mistake you make, and at times will send a screenshot of said worker from camera footage to a group chat every worker has access to to see. These cameras also have audio of which they listen in for to hear our conversations.
EX: They have lectured one for speaking a different/foreign language with another coworker as they are unable to understand what they were saying over the cameras.
They prioritize us watching customers so much that it has become our #1 complaint in Kira’s Yelp reviews. And so much so that we get in trouble for not watching customers cause if someone steals, employees who are working that day will pay for the amount stolen. We’ve also been told that if we crowd the register while customers are around, we are to pay a $20 fine that must be paid through Zelle or Venmo.
I would highly suggest going through both locations’ yelp reviews to see just how bad it is. And while reading it, remember that the “following customers around” isn’t for the reasons listed in those reviews, but rather out of fear from management.
During my employment, I did not receive any sort of paid sick time or overtime compensation either. Employees working 5-hour shifts could request a 10–15 minute break, but were told to clock out for it because it was unpaid, so no one took them.
If they felt an employee was making too many mistakes, hours could be reduced significantly
EX: You could go from working 3 days a week but if you made a big mistake, whether or not it was actually your fault or the customer’s, they would take away all your hours for weeks.
0 hours for weeks.
Of course, there are and will be coworkers who just don’t received the same level of treatment simply due to status of being a shift lead or bias.
The only major positive was the friendships formed with coworkers. However, the work environment is so bad, multiple employees have cried by talks from them.
To end, I would like to say that I am grateful to all the bonds and friendships made with other coworkers, even if they were made with a shared fear of management. With that being said, there is no reason that would justify such treatment for any job and I hope everyone currently working there realizes how much of a perspective change they would realize if they were to get another job that has even an ounce of decency to show them how things should be properly ran.
Please use this post as a warning and as a mental note when interacting with workers there. But also please do not question or bring this up while in store to spare unnecessary “investigation” made by management. Every worker is their own person with their own experience that may not reflect the same as said in this post.