Licensing question: Can one Copilot Studio license publish an agent for the entire company?
Hi everyone,
I'm trying to understand the licensing requirements for a project at my company, and I'd appreciate some clarification.
I've been asked to build a Copilot Studio agent for Microsoft Teams that will be used by everyone in the company.
The agent is not intended to be an AI assistant. Instead, it will mainly automate internal processes using predefined Topics and Power Automate flows, such as:
- Request vacation
- Submit internal forms
- HR requests
- Finance requests
- Other internal company workflows
So the conversations will mostly follow predefined paths rather than relying on generative AI.
Here's our current licensing situation:
- Only one team leader has access to Copilot Studio (I believe it's the standalone license that costs around $30/month).
- The rest of the employees have Microsoft 365 and the basic/free Copilot experience (not Microsoft 365 Copilot).
My questions are:
- Can a single Copilot Studio license be used to create and publish an agent that the entire company can use in Microsoft Teams?
- If not, what licenses are required for the employees who will only use the agent?
- Do we need Copilot Studio Message Packs or Pay-as-you-go for this scenario, or is the creator's license enough?
- Since the agent will mostly use Topics and Power Automate instead of generative AI, does that change the licensing requirements or pricing?
I'm finding Microsoft's licensing documentation a bit confusing, especially around the differences between Microsoft 365 Copilot, Copilot Chat, Copilot Studio, Message Packs, and Pay-as-you-go.
Any guidance or real-world experience would be greatly appreciated.
Thanks!