u/DrunkCivilServant

Installed Mint Cinnimon; Love it. Have an issue whereby the onboard sound does not work; however USB Headset & Jabra speakers are fine in the short term.

I'm not sure how to troubleshoot the issue, so I'll paste the system details for any guru's out there that are up to suggesting a fix.

Many Thx!

System:

Kernel: 6.17.0-35-generic arch: x86_64 bits: 64 compiler: gcc v: 13.3.0 clocksource: tsc

Desktop: Cinnamon v: 6.6.7 tk: GTK v: 3.24.41 wm: Muffin v: 6.6.3 vt: 7 dm: LightDM v: 1.30.0

Distro: Linux Mint 22.3 Zena base: Ubuntu 24.04 noble

Machine:

Type: Laptop System: Micro-Star product: MSI GP75 Leopard 9SD v: REV:1.0 serial: <superuser required>

Chassis: type: 10 serial: <superuser required>

Mobo: Micro-Star model: MS-17E2 v: REV:1.0 serial: <superuser required> part-nu: 17E2.1

uuid: <superuser required> UEFI: American Megatrends v: E17E2IMS.11A date: 05/19/2020

Battery:

ID-1: BAT1 charge: 24.2 Wh (60.5%) condition: 40.0/51.6 Wh (77.5%) volts: 11.1 min: 10.9

model: MSI BIF0_9 type: Li-ion serial: N/A status: not charging

CPU:

Info: 6-core model: Intel Core i7-9750H bits: 64 type: MT MCP smt: enabled arch: Coffee Lake

rev: A cache: L1: 384 KiB L2: 1.5 MiB L3: 12 MiB

Speed (MHz): avg: 4076 high: 4100 min/max: 800/4500 cores: 1: 4095 2: 4071 3: 4074 4: 4099

5: 4051 6: 4094 7: 4047 8: 4004 9: 4100 10: 4099 11: 4094 12: 4087 bogomips: 62399

Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx

Graphics:

Device-1: Intel CoffeeLake-H GT2 [UHD Graphics 630] vendor: Micro-Star MSI driver: i915 v: kernel

arch: Gen-9.5 ports: active: eDP-1 empty: none bus-ID: 00:02.0 chip-ID: 8086:3e9b class-ID: 0300

Device-2: NVIDIA TU116M [GeForce GTX 1660 Ti Mobile] vendor: Micro-Star MSI driver: N/A

arch: Turing pcie: speed: 8 GT/s lanes: 16 bus-ID: 01:00.0 chip-ID: 10de:2191 class-ID: 0300

Device-3: Bison HD Webcam driver: uvcvideo type: USB rev: 2.0 speed: 480 Mb/s lanes: 1

bus-ID: 1-13:7 chip-ID: 5986:211c class-ID: 0e02

Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver: X: loaded: modesetting

unloaded: fbdev,vesa dri: iris gpu: i915 display-ID: :0 screens: 1

Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22") s-diag: 582mm (22.93")

Monitor-1: eDP-1 model: ChiMei InnoLux 0x1760 res: 1920x1080 hz: 144 dpi: 128

size: 381x214mm (15x8.43") diag: 437mm (17.2") modes: 1920x1080

API: EGL v: 1.5 hw: drv: intel iris platforms: device: 0 drv: iris device: 1 drv: swrast gbm:

drv: iris surfaceless: drv: iris x11: drv: iris inactive: wayland

API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 25.2.8-0ubuntu0.24.04.1 glx-v: 1.4

direct-render: yes renderer: Mesa Intel UHD Graphics 630 (CFL GT2) device-ID: 8086:3e9b

API: Vulkan v: 1.3.275 layers: 9 surfaces: xcb,xlib device: 0 type: integrated-gpu driver: N/A

device-ID: 8086:3e9b device: 1 type: cpu driver: N/A device-ID: 10005:0000

Audio:

Device-1: Intel Cannon Lake PCH cAVS vendor: Micro-Star MSI driver: snd_hda_intel v: kernel

bus-ID: 00:1f.3 chip-ID: 8086:a348 class-ID: 0403

Device-2: NVIDIA TU116 High Definition Audio vendor: Micro-Star MSI driver: snd_hda_intel

v: kernel pcie: speed: 8 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID: 10de:1aeb class-ID: 0403

Device-3: DSEA A/S AC Wireless Dongle driver: hid-generic,snd-usb-audio,usbhid type: USB

rev: 2.0 speed: 12 Mb/s lanes: 1 bus-ID: 1-1:2 chip-ID: 1395:0306 class-ID: 0300 serial: <filter>

Device-4: GN Netcom Jabra SPEAK 410 USB driver: snd-usb-audio type: USB rev: 2.0 speed: 12 Mb/s

lanes: 1 bus-ID: 1-3:4 chip-ID: 0b0e:0412 class-ID: 0300 serial: <filter>

API: ALSA v: k6.17.0-35-generic status: kernel-api

Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse status: active

2: wireplumber status: active 3: pipewire-alsa type: plugin

Network:

Device-1: Intel Cannon Lake PCH CNVi WiFi driver: iwlwifi v: kernel bus-ID: 00:14.3

chip-ID: 8086:a370 class-ID: 0280

IF: wlo1 state: up mac: <filter>

Device-2: Qualcomm Atheros Killer E2400 Gigabit Ethernet vendor: Micro-Star MSI driver: alx

v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: 3000 bus-ID: 03:00.0 chip-ID: 1969:e0a1

class-ID: 0200

IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: <filter>

IF-ID-1: tun0 state: unknown speed: 10000 Mbps duplex: full mac: N/A

Bluetooth:

Device-1: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) driver: btusb v: 0.8 type: USB rev: 2.0

speed: 12 Mb/s lanes: 1 bus-ID: 1-14:8 chip-ID: 8087:0aaa class-ID: e001

Report: hciconfig ID: hci0 rfk-id: 0 state: down bt-service: enabled,running rfk-block:

hardware: no software: yes address: <filter>

Drives:

Local Storage: total: 1.38 TiB used: 66.49 GiB (4.7%)

ID-1: /dev/nvme0n1 vendor: Western Digital model: PC SN520 SDAPNUW-512G-1032 size: 476.94 GiB

speed: 15.8 Gb/s lanes: 2 tech: SSD serial: <filter> fw-rev: 20140000 temp: 44.9 C scheme: GPT

ID-2: /dev/sda vendor: Western Digital model: WD10JPVX-22JC3T0 size: 931.51 GiB speed: 6.0 Gb/s

tech: HDD rpm: 5400 serial: <filter> fw-rev: 1A01 scheme: GPT

Partition:

ID-1: / size: 467.89 GiB used: 66.48 GiB (14.2%) fs: ext4 dev: /dev/nvme0n1p2

ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat dev: /dev/nvme0n1p1

Swap:

ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile

USB:

Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 16 rev: 2.0 speed: 480 Mb/s lanes: 1

chip-ID: 1d6b:0002 class-ID: 0900

Device-1: 1-1:2 info: DSEA A/S AC Wireless Dongle type: audio,HID

driver: hid-generic,snd-usb-audio,usbhid interfaces: 4 rev: 2.0 speed: 12 Mb/s lanes: 1

power: 96mA chip-ID: 1395:0306 class-ID: 0300 serial: <filter>

Device-2: 1-2:3 info: MosArt Wireless Mouse 2.4G type: mouse driver: hid-generic,usbhid

interfaces: 1 rev: 1.1 speed: 12 Mb/s lanes: 1 power: 100mA chip-ID: 062a:4106 class-ID: 0301

Device-3: 1-3:4 info: GN Netcom Jabra SPEAK 410 USB type: audio,HID driver: snd-usb-audio

interfaces: 4 rev: 2.0 speed: 12 Mb/s lanes: 1 power: 500mA chip-ID: 0b0e:0412 class-ID: 0300

serial: <filter>

Device-4: 1-7:5 info: Realtek RTS5129 Card Reader Controller type: <vendor specific>

driver: rtsx_usb,rtsx_usb_ms,rtsx_usb_sdmmc interfaces: 1 rev: 2.0 speed: 480 Mb/s lanes: 1

power: 500mA chip-ID: 0bda:0129 class-ID: ff00 serial: <filter>

Device-5: 1-9:6 info: SteelSeries ApS KLC type: HID driver: hid-generic,usbhid interfaces: 2

rev: 2.0 speed: 12 Mb/s lanes: 1 power: 300mA chip-ID: 1038:1122 class-ID: 0300

Device-6: 1-13:7 info: Bison HD Webcam type: video driver: uvcvideo interfaces: 2 rev: 2.0

speed: 480 Mb/s lanes: 1 power: 500mA chip-ID: 5986:211c class-ID: 0e02

Device-7: 1-14:8 info: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) type: bluetooth

driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s lanes: 1 power: 100mA chip-ID: 8087:0aaa

class-ID: e001

Hub-2: 2-0:1 info: super-speed hub ports: 8 rev: 3.1 speed: 10 Gb/s lanes: 1 chip-ID: 1d6b:0003

class-ID: 0900

Hub-3: 3-0:1 info: hi-speed hub with single TT ports: 2 rev: 2.0 speed: 480 Mb/s lanes: 1

chip-ID: 1d6b:0002 class-ID: 0900

Hub-4: 4-0:1 info: super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s lanes: 1 chip-ID: 1d6b:0003

class-ID: 0900

Sensors:

System Temperatures: cpu: 58.0 C pch: 45.0 C mobo: N/A

Fan Speeds (rpm): N/A

Active apt repos in: /etc/apt/sources.list.d/steam-stable.list

1: deb [arch=amd64,i386 signed-by=/usr/share/keyrings/steam.gpg] https: //repo.steampowered.com/steam/ stable steam

2: deb-src [arch=amd64,i386 signed-by=/usr/share/keyrings/steam.gpg] https: //repo.steampowered.com/steam/ stable steam

Info:

Memory: total: 16 GiB available: 15.46 GiB used: 7.39 GiB (47.8%)

Processes: 352 Power: uptime: 4h 28m states: freeze,mem suspend: deep wakeups: 0

hibernate: disabled Init: systemd v: 255 target: graphical (5) default: graphical

Compilers: gcc: 13.3.0 Client: Unknown python3.12 client inxi: 3.3.34

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