cease and desist letter response
We previously had a VMware subscription license. This year we migrated to VME due to the renewal price increases and outright lies from their renewal team. I notified Broadcom in advance that we were not renewing our contract. The date has now passed, and they sent a cease-and-desist letter. I replied that we no longer use the product. Their response was that our company needs to sign and return a certification letter stating that we no longer use the product and it has been fully removed from our network. This seems to be a standard email sent to all former customers. I have sent the email to legal. I’d like to hear from other customers on how they responded.
Did your company sign and return the paperwork? Ignore it? What was the outcome? Normally I wouldn’t be overly concerned about signing it. But their behavior towards our company the past few years has been so unethical I’m trying to be cautious. I’ve never had to deal with a software company acting in bad faith like this, worried about some hidden motive to the paperwork.
I’m most interested in real word examples, not legal opinions. Thanks for any advice!