What should i do..
I don’t know where else to rant about this, but I just need to get it off my chest.
Recently, I had to travel to Koramangala and couldn’t find an auto nearby. Since I was in a hurry, I booked an Ola Bike. The rider called, asked for my exact location, and agreed to come. While I was trying to locate him over a phone call, my phone suddenly switched off due to a motherboard issue it had been having recently. I couldn’t find the rider, didn’t have his number, and assumed he would cancel the ride, so I went back home.
Using my mom’s phone, I tried booking an auto again but couldn’t get one, so I booked another Ola Bike. Around 20 minutes later, while waiting for the new rider, the first rider showed up. He said he had come all the way ( he basically searched me) for the ride and offered to drop me for the same fare. I apologized and explained that my phone had switched off unexpectedly.
At that moment, my phone turned back on, and I noticed multiple Truecaller warnings on his number saying he was abusive, aggressive, and marked as spam. That immediately made me uneasy.
I told him I had already booked another rider, but he insisted that I cancel the new booking. He even took my phone from my hand for a moment, which made me uncomfortable i took it back immediately Just then, the second rider arrived and asked for the OTP.
The first rider started arguing with him, saying, “I got the booking first, you cancel it.” The second rider calmly explained that he had also spent time coming there and couldn’t cancel as the first rider didn’t had any booking with me. That’s when the first rider completely lost his temper. He started shouting loudly, demanding that the second rider cancel and accusing him of stealing his bread and butter.( he was soo close to his face shouting grinding his teeth)
I was getting extremely anxious and told the second rider I would go with him because I felt unsafe around the first rider. I was even willing to compensate the first rider for the fuel and time he had spent. He was not even listening to my words , he stopped the second rider from leaving, took the bike keys, and continued shouting. He threatened to beat up the second rider and challenged him to meet outside.
The second rider remained calm throughout and kept trying to de-escalate the situation. Eventually, he managed to get his keys back and started the ride. As we left, the first rider followed us for almost a kilometer, shouting threats like “I’ll follow you wherever you go” and “I won’t let you live.”
I stopped the bike and again tried to compensate him for the wasted trip. Unfortunately, my network wasn’t working, so the payment got delayed, which only made him angrier. He continued following us and shouting threats until I finally managed to transfer the money. Even after receiving it, he kept yelling as we left.
Throughout the entire incident, I apologized to him countless times. What bothered me most was that he directed most of his aggression toward the second rider, who had done absolutely nothing wrong. It almost felt like he knew shouting at a woman would make him look bad, so he redirected his anger elsewhere.
After everything was over, I apologized to the second rider for dragging him into such a stressful situation. He was incredibly calm about it and mentioned that he was actually a school teacher. We ended up having a brief conversation about how exhausting it is to deal with people who behave like that. I can’t share this incident with my family as ill be restricted from going out , couldn’t find his details in ola as its a cancelled trip i just feel suffocated and traumatised to book any ola services