u/Due_Inspection_5959

Hey Founders,

I just launched my product ChurnQ(churnq.com) and before we go heads down building, we want to hear directly from founders.

Quick context on what we built because it's more than just a cancel flow tool.

Here's what ChurnQ actually does:

🤖 AI Cancel Agent: When someone clicks cancel, our AI agent Aria opens a real conversation, figures out why they're leaving, and makes the offer you set whatever you want to put on the table offer like discount, pause, or plan change.

💳 Payment Recovery: Smart dunning that sends different emails for different failure types with automatic retries. Not a generic "your payment failed" blast.

📊 Churn Prediction: Daily risk scores from usage signals so you can see who's about to cancel before they ever hit the button.

💬 Feedback Digest: Weekly AI summary of themes and product signals pulled straight from real cancellation transcripts.

🧠 AI Feedback Chat: Ask things like "why do annual users cancel at month 11?" and get answers grounded in your actual data.

One script tag and stripe connection. No backend changes. No monthly fee. we take 15% of revenue we actually save. Zero save = zero charge.

But here's why I'm really posting

We're early. And the worst thing we can do is build what we think founders want instead of what they actually need.

So I want to ask you directly:

👉 If you've dealt with churn, what was the most painful part?

  • Not knowing why people were leaving?
  • Having no way to make an offer before they go?
  • Failed win-back emails that got ignored?
  • No visibility into recovered MRR?

👉 What would make a tool like this a no-brainer for you?

  • One-click setup with no backend changes?
  • Native Stripe / Paddle integration?
  • A/B testing different retention offers?
  • Cancellation reason analytics?
  • Performance-based pricing (you only pay when we save someone)?

👉 What would make you never touch a tool like this? Honestly want the dealbreakers too.

We're talking to as many founders as we can right now. If you've got 15 minutes, drop a comment.

Thanks in advance 🙏

u/Due_Inspection_5959 — 26 days ago