Radio Ra 3 Lumaris Wireless Controller not activating
I recently commissioned a Radio Ra 3 system at a new build. I have 5 RRL-MWCLs in an open concept family room and kitchen. 4 out of the 5 controllers activated no problem through the app. The last controller says “cannot communicate with type X device”.
When I enter activation mode, the tape light connected to that controller will blink slowly like it should, so the device knows the processor is looking to activate, but when I click on the device in the app I will get that error message.
I spent some time on the phone with Lutron support and the could quick attempts to fix did not work. We tried factory resetting the device through the app and we tried power cycling the Bluetooth on my phone and still was doing the same thing.
Does anyone know if that’s just a bad controller or some kind of fix?