What will going out to eat in 5yrs look like?
Is anyone else seeing a massive shift in the restaurant world? Around the Boston suburbs, mom-and-pop spots and major chains are closing their doors down left and right after decades of operating. The hospitality industry has always been great at rolling with the punches and especially during the pandemic. It forced owners to make a call: spend big on awesome outdoor patios, or just throw some tables on the sidewalk because it's another expense that is only used for half the year.
Aside from seating, a whole new wave of tech—like upgraded POS systems that have helped boost efficiency. Delivery apps and curbside pickup are super convenient, but things like mandatory QR-code menus and ghost kitchens (one kitchen running multiple virtual restaurant names) get pretty mixed reviews from customers. Hell, even home tech is wild right now, with smart appliances that mix craft cocktails like a Keurig machine. It really makes you wonder what dining out is going to look like in five years—fingers crossed it’s a positive shift for EVERYONE!
**15 years ago the thought of hotels being ghost towns and people renting out homes to strangers would have sounded crazy, but Airbnb changed the game so idk