Incorrect results
Really disappointed this week, attended my local parkrun, finished, collected my token and scammed it along with my barcode as normal. I've run this parkrun over 50 times, volunteered 21 times.
Results come out and I'm listed as unknown. Email the run director, explaining and hoping they'll add me in. I understand they're all volunteers and it's a free event and I'm not entitled to a result but I thought I'd try.
I got such a rude email back from the RD, claiming mistakes can't happen, I should have listened to the briefing about the process (I did) and the volunteers are all highly trained and that she has no intention to update the results, I'm not special and I should be grateful she's even bothering to reply to my stupid request.
Honestly the aggression and rudeness of the email has really put me off. I certainly won't be volunteering again at this event
UPDATE: I'm not reporting to PR HQ, it was just a general post to vent my frustration. Please stop messaging me directly, I know it's a volunteer event and it's a 5k free event - it's not that deep. I don't know how to upload picture with the reacted info but this is the email and response I received .
Hi, I hope you’re well. I ran today, but my result was listed as unknown, position XX. My barcode scanned as I handed in my finish token as usual so I was hoping it might be possible to check whether my time could be added? I completely understand that parkrun is a free event run by volunteers and that errors can happen, and I know you’re under no obligation to amend results. So no worries if this isn't possible :) If it is possible to update my result, I would be incredibly grateful.
Barcode Xx. Name XX Position XX Thanks you so much.
Response from RD - I know it's the RD as I volunteered for them befor and know their name.
Hi, I won't be updating the results, you didn't scan your barcode, that's your problem. If you'd been listening at the start, I did the race briefing, you'd know how parkrun works. Results aren't changed. It is very obvious you're meant to finish, get your token and scan it with your barcode. If you don't do this it's not my fault. All the volunteers are highly trained and know how this all works. It's impossible to make a mistake with how well trained everyone is. If a barcode is scanned it'll work and show up in the results. You're not unique, or special, results will not be updated after they've been published. Regards