Prop Firm Automation AI (propfirmautomationai.com) – Account Management Scam
Status: UNRESOLVED / SCAM WARNING
I am writing this to issue an urgent warning to the trading community regarding Prop Firm Automation AI (propfirmautomationai.com), operated by Henry Best and account manager John via Telegram. They charge massive upfront fees (£1,500+) under the guise of institutional-grade automation and strict risk management, only to destroy client accounts through system malfunctions and completely default on their explicit financial guarantees.
1. The Bait and False Guarantees
They targeted me by playing the "long game", pretending to be ethical operators while checking in on me for 6 months, purely to build false trust and secure my upfront capital.
I eventually onboarded with Prop Firm Automation AI for a $100,000 evaluation challenge, paying them £1,500 upfront via Wise transfer. Henry Best explicitly stated in writing that if the account breached within 30 days, PFA would fund the new replacement challenge account.
Furthermore, the service was strictly sold on the condition that their algorithm maintained a hard 0.5% maximum risk parameter per trade to completely protect the account from violating prop firm drawdown limits.
2. The Copier Failure & Written Admission of Fault
Within days, the strategy completely imploded. When I confronted them about why the 0.5% risk rule was being ignored, John (the Account Manager) admitted to me in writing via Telegram that a "technical execution and scaling error on the copier side" occurred on their infrastructure.
Because of their internal system failure, the account was plunged into a 9% drawdown, following this failure, their team completely abandoned the account, executing zero recovery trades and not updating me on the status of the account.
3. Corporate Gaslighting & The Bait-and-Switch
When I held them to their 30-day guarantee and demanded a refund of my £1,900 (£1,500 service fee + the £400 FTMO fee their system destroyed), they attempted an insulting level of gaslighting:
The "Discount" Excuse: John claimed that because the service is normally £2,000 and they onboarded me for £1,500, the £500 "discount" magically absorbed the cost of their software crashing and destroying my account weeks later!
They refused to fund the replacement challenge out of the £1,500 I already gave them. Instead, they suggested that I spend more of my own capital to purchase a new account with a different firm. Their "generous" offer was to waive a secondary £500 passing fee, meaning I had to take 100% of the financial risk for their technical screw-up.
When I informed them I was initiating a fraud dispute with Wise due to their breach of contract, John actively tried to guilt-trip me, claiming my filing was "undeserved" and in "poor taste," before telling me I was "welcome to carry out my reports."
4. Contempt for Clients and Arrogant Deflection
When I pushed back against these deceptive tactics and demanded my money back, Henry Best, showed his true colours. Instead of taking accountability for his software's malfunction, he completely dismissed the situation, condescendingly labelling the partnership as a "scavenge at a few thousand dollar payouts." This statement highlights the complete lack of ethics, integrity, and respect this company has for its clients' capital when things go wrong.
Conclusion
Prop Firm Automation AI takes your non-reversible upfront cash, destroys your capital due to "copier glitches," and then fabricates absurd logic to avoid honoring their written guarantees.
I have full screenshot receipts of all communications with this company.
Do not trust Henry Best, John, or Prop Firm Automation AI with your funds or prop firm credentials. They are predatory, unregulated, and will turn on you the moment their system fails.