u/Effective-Fennel8817

***WRIGHT ARMORY UPDATE****

As per customer service, they received the new "striker spring" (firing pin spring), April 27 2026. And the spring had been given to the gunsmith for installation. After which, the slide was to be assembled and quality checked. Fast forward 40 days. To assemble and QC the slide forty f**king days.

The update is they called me forty days later to inform me that the slide failed QC and will have to be recoated. They said it would be two weeks. Two weeks, my f**king ass. Knowing them, it will be two months. I did inquire that when slide comes back from coating, it will be a priority status over orders received after mine. He said yes, yours is definitely the oldest ticket in the shop. Does anyone want to take bets on how long it takes.

I sent my USP Compact .45 to Wright a year ago with the complete internals for a USP and a P30SK for NP3 coating. Everything went relatively smoothly. I can't remember the exact time frame, but I would say it took about 3 months (which I thought was a reasonable amount of time for the amount of work).

When I received my slide and internals back, one of the trigger axles was missing (for the P30SK). I reached out to them, and basically, they tried to say I must have thrown it away with the packaging. I told them I still had all the packaging and have gone thru it thoroughly, and it was not there. They again insisted I must have lost it until I pointed out that it was in their picture of received parts but not in their picture of the parts they shipped out. They finally conceded they had lost it and would buy another and coat it and ship it out. Which they did.

It definitely rubbed me wrong, not that they had lost it (shit happens), but how they handled it was less than professional. But overall, I was happy with the quality of the work.

A year later, I purchased an IDOT cut for a P30SK on black Friday. I shipped it out in early December, and they received it. I have had numerous slides cut. I recently had a CZ 97 slide cut from CZ Custom, and it took 6-7 months, so I am familiar with long waits from well-known custom shops. (CZ custom did a great job if anyone needs a CZ cut.)

As I stated, Wright armory received my slide in December. So, being familiar with long waits, I did not even reach out to them until April (roughly 5 months later), and I only did that because I saw many people posting here and in master race about receiving their slides in 12 weeks. I initially reached out thru their info resource that states you will receive a response in two days. I did not receive a response, so I emailed customer service and got no response. So I called and sat on hold for literally half an hour, at which point someone picked up and said we are busy we will call you back. They called back, and I inquired about my order. I was put on hold and finally was told my slide cut and coat was completed, but it was sitting because the striker spring was damaged.

Striker spring? I said I assume you mean firing pin spring since the P30SK is hammer fired and does not have a striker. I said ok here is my credit card number replace the spring and send me my slide. He stated they would have to invoice me. They invoiced me, and I payed it that was Aprill second.

I must say at this point, especially with their absolute lack of professionalism, not even responding, my faith in Wright is gone. I think if I had not reached out repeatedly, my slide would have just sat indefinitely.

So, I reached out to them two weeks later, thinking my slide would be done. They stated they had just received the spring, and it had been given to the gunsmith for final assembly and inspection. After hearing nothing for another two weeks (a month total). I reach out again (May 18th) to be told the smith has the spring, and there are several orders ahead of mine. They will let me know when its complete. ( So when your order was received and the fact that it been 6 months means nothing to the back of the line)

So here I am, three days until the end of May, I still dont have my slide, and I have not heard anything from Wright. It will be 7 months in June. The really crazy part is that the slide I sent them was unfired, factory brand new. What are the odds of the spring being sent from the factory damaged? Slim to none, in my opinion, if it was even damaged, it more than likely done by them in disassembly. Why does this seem to happen with so many custom shops they build a reputation on quality work and service. And then when get big and make a name for themselves and then completely shit the bed!!!!

So, if you are considering Wright for an optic cut, expect to wait, and if there is any issue, expect a big headache.

I sent my USP Compact .45 to Wright a year ago with the complete internals for a USP and a P30SK for NP3 coating. Everything went relatively smoothly. I can't remember the exact time frame, but I would say it took about 3 months (which I thought was a reasonable amount of time for the amount of work).

When I received my slide and internals back, one of the trigger axles was missing (for the P30SK). I reached out to them, and basically, they tried to say I must have thrown it away with the packaging. I told them I still had all the packaging and have gone thru it thoroughly, and it was not there. They again insisted I must have lost it until I pointed out that it was in their picture of received parts but not in their picture of the parts they shipped out. They finally conceded they had lost it and would buy another and coat it and ship it out. Which they did.

It definitely rubbed me wrong, not that they had lost it (shit happens), but how they handled it was less than professional. But overall, I was happy with the quality of the work.

A year later, I purchased an IDOT cut for a P30SK on black Friday. I shipped it out in early December, and they received it. I have had numerous slides cut. I recently had a CZ 97 slide cut from CZ Custom, and it took 6-7 months, so I am familiar with long waits from well-known custom shops. (CZ custom did a great job if anyone needs a CZ cut.)

As I stated, Wright armory received my slide in December. So, being familiar with long waits, I did not even reach out to them until April (roughly 5 months later), and I only did that because I saw many people posting here and in master race about receiving their slides in 12 weeks. I initially reached out thru their info resource that states you will receive a response in two days. I did not receive a response, so I emailed customer service and got no response. So I called and sat on hold for literally half an hour, at which point someone picked up and said we are busy we will call you back. They called back, and I inquired about my order. I was put on hold and finally was told my slide cut and coat was completed, but it was sitting because the striker spring was damaged.

Striker spring? I said I assume you mean firing pin spring since the P30SK is hammer fired and does not have a striker. I said ok here is my credit card number replace the spring and send me my slide. He stated they would have to invoice me. They invoiced me, and I payed it that was Aprill second.

I must say at this point, especially with their absolute lack of professionalism, not even responding, my faith in Wright is gone. I think if I had not reached out repeatedly, my slide would have just sat indefinitely.

So, I reached out to them two weeks later, thinking my slide would be done. They stated they had just received the spring, and it had been given to the gunsmith for final assembly and inspection. After hearing nothing for another two weeks (a month total). I reach out again (May 18th) to be told the smith has the spring, and there are several orders ahead of mine. They will let me know when its complete. ( So when your order was received and the fact that it been 6 months means nothing to the back of the line)

So here I am, three days until the end of May, I still dont have my slide, and I have not heard anything from Wright. It will be 7 months in June. The really crazy part is that the slide I sent them was unfired, factory brand new. What are the odds of the spring being sent from the factory damaged? Slim to none, in my opinion, if it was even damaged, it more than likely done by them in disassembly. Why does this seem to happen with so many custom shops they build a reputation on quality work and service. And then when get big and make a name for themselves and then completely shit the bed!!!!

So, if you are considering Wright for an optic cut, expect to wait, and if there is any issue, expect a big headache.