Uhaul insurance denied TV damage claim, every party saying not responsible
Took out every insurance option and claim denied for damaged TV
I used uHaul’s Ubox service with hired movers through the integrated movinghelp website. I bought a tv box from Uhaul and with the help of the movers put the tv in it. The movers then loaded the tv box into the Ubox along with many other items.
Different movers unload the ubox in a new city and we discover the tv was scratched and has dead pixels due to a punctured tv box. They said it was improperly loaded and placed between a fireplace and table instead of mattress and other soft object.
I took out safehaul, safe store, and safeload. Repwest says the damage isn’t covered and to contact movinghelp. Movinghelp says to contact the loader. I went with the highest rated loaders in my area and when I call them now I find out they don’t even have insurance. They say uhaul covers it.
How does safe haul not cover damage during transit? How does safeload not cover damage due to improper loading?
What am I supposed to do? My most expensive item, my Sony A95K 65” is ruined and I’m out $2800 because the insurance was a scam.
Uhaul has the movers integrated through their website. They don’t tell you anywhere that you’re at their mercy and Uhaul doesn’t cover anything. I’m not sure what I’m supposed to do to be made whole. I thought I did everything right by taking out every insurance option.
Edit: I have a photo of the tv undamaged 1hr before it was loaded, and then photos after unloading showing the tv and the box were damaged. I do not have a photo of how it was loaded in the ubox unfortunately. I have a text from the unloader saying how it was improperly loaded/stored in the ubox.