u/Efficient-Hand-8671

So my wife reuploaded a avatar into unity after editing hair color and now any of her re-uploads her facial expressions do not work at all! The hand gestures work fine thumbs up, middle finger etc but her face has no expressions when doing that. Does anyone know why? We've been stuck for weeks! Its definitely unity because her older uploads and public avatars work fine it's just after this most recent one.