Being Ignored
Has anyone had issues with FINALLY getting someone at the university to respond, you have a back-and-forth (not an argument, btw) through email, (I am trying to get to the bottom of a financial aid issue that was not conveyed at all), and then the university just stops responding? I had two legitimate questions and points (being labeled as a full time student for my last semester of graduate school AND them not grandfathering my loans in despite the "big beautiful bill" allowing it) and instead of answering and telling me they are working/checking on it (as we went back and forth multiple times in ONE DAY), they have not responded since Thursday (10/1).
Not even a "you read the policy wrong" or whatever. Just flat out stopped mid conversation. I would call, but no one ever answers or calla back. I am off work for fall break, I will drive the two hours to have this conversation in person So unprofessional.