What are my options/what can I expect if I have to dispute through LGIRS?
Hoping there’s some more knowledgeable people here than me and I can’t find specifics on my questions through Commerce or LGIRS, I’m in WA too,
Long and short of it; vacated on the 1st. Paid for Vacate clean, carpet clean and fumigation.
Outgoing PCR completed 4 days later. I lodged with DMIRS for return.
Email received with “things to clean” except it was very generic, like “tenant to clean interior and exterior” “remove spot on wall” “weeds present”, “garage door not working” no photos or videos to show “issues”.
Replied and said I had a vacate cleaner attend, could the agent specify cleaning requirements so I could get them to come back.
Agent replied, not answering the question.
Asked again.
Replied and didn’t answer again.
Picked up keys, went back, did find weeds, sent evidence of garage door working. Was literally nothing to clean.
Email received 4 days later. Added additional things to be cleaned, and repeated above again. Asked for ingoing PCR photos to reference, received none.
Remarked about chipped flooring. 2x chips (was in house 5 years, no issues, no breaches, nothing) asked how to fix them (99% sure I didn’t do them, but nothing on ingoing PCR about them, and my fault for not disagreeing at the time, one was definitely there on move in) asked if not considered wear and tear. Told “no because tiles have a 40 year depreciation”
They’ve now, second Saturday in a row, emailed asking for instructions to work the dishwasher, and said “still following up with owners about bond release and chips”
It takes her DAYS to respond. They’ve already had two property viewings to lease it since we’ve been gone. Also to note that our rent was going to be put up to $700 if we were going to renew, we declined and it’s up for $670 now.
Where do I go from here? I feel like I’m being taken for a ride.