u/ElBonachonCabron

I liked Preply at first.

I had a billing issue. I went to chat with them. First, a bot, of no help, that I had to take 20 minutes to get to a human. The first human had me on hold between answers for 5 minutes. They said they had to check with the team on something and then 20 minutes after that I was transferred to someone else. I kid you not -- 1.5 hours later and I am getting a partial refund for their billing error.

I don't like how they are moving to the subscription only system. I wanted to schedule one off lessons, as my weekly schedule is wonky, but no matter how many times I clicked on a single slot, it brought me to the page to sign up for a subscription (once per week, twice per week, etc). No option to opt out, no button to select one class only. Either exit the page or click the back button and go back to the tutors page.

I deleted my account but luckily have my tutor's contact info and will operate elsewhere. Sheesh.

Hi everyone. My family and I — two parents, one daughter, and three dogs — are moving to Valencia this September. We’re looking for a temporary apartment and would ideally like to secure it before we arrive.

Would you recommend using an agency? How do we know if we’re being ripped off or potentially scammed? Is there any kind of service where someone can go to the apartment and do a FaceTime/video walkthrough with us before we arrive?

Thanks for any advice!

Hola a todos. Mi familia y yo — dos padres, una hija y tres perros — nos mudamos a Valencia este septiembre. Estamos buscando un apartamento temporal y nos gustaría asegurarlo antes de llegar.

¿Recomiendan usar una agencia? ¿Cómo podemos saber si nos están cobrando demasiado o intentando estafarnos? ¿Existe algún servicio donde una persona pueda ir al apartamento y hacer una videollamada (FaceTime) con nosotros para verlo antes de llegar?

¡Gracias por la ayuda!