u/ElderberryRegular713

I had parked my vehicle behind Main Street in the Lansdale Station apartment complex in one of their lots. There is a section clearly marked for 2-hour parking, and there is a clear delineation of where residential parking begins. I'll admit — I parked in the residential section and had done so before without issue. Rolled the dice, and they got me at around 10 PM Saturday night.

Their phone number on the signs leads you to a call tree that's frustrating to navigate. If you go the route of trying to reach the lot to reclaim your vehicle outside of their business hours, they will not respond. Following the phone tree and getting in contact with dispatch, I found out that you can reach someone on weekends either around 10 AM or 12 noon on Saturday and Sunday.

They will not give you the location of their lots or your vehicle until you get in touch with them — I think that's the most frustrating part. But for those who are interested, here are the two locations I know of:

Conshohocken lot: 1125 Conshohocken Rd, Conshohocken PA

Hatfield lot: 241 Union St, Hatfield PA

My vehicle was stored at the Hatfield location. I managed to get Jennifer on the line Sunday morning around 11:00 AM, at which point she indicated that Ashley would be assisting me in retrieving my vehicle.

Jennifer was helpful and easy to talk to, and Ashley was also very personable. That said, it was a significant amount of money between the after-hours fees and base fees. They did not provide an itemized invoice and the release was cash only — be forewarned.

Also worth noting — the individuals who helped me mentioned that the towing company owner's wife, Angie, is typically the one who answers the phone and is reportedly less than pleasant to deal with. I'm sure there are legal avenues available if you're feeling motivated to pursue them, but my personal experience retrieving my vehicle was far less painful than dealing with the PPA.

I hope you get your vehicle back safe and sound.

Goodnight, and good luck.