Hi guys, my PC just got hacked and two payments were made through 2 differents PayPal account. The PayPal accounts were registered in my browser in the password Manager from Google (yes I know now that it was a bad idea) The bank account not only the credit card was registered in the PayPal. I have wiped my hard drive and clean install Windows from a USB bootable file downloaded from a safe computer.
I have contacted PayPal to contest the transfer. On both account they refused right away to acknowledge that a miss-use was made. I then contested the case. And they agreed on only one of them. In this one I again got email from PayPal telling me a I owe them the amount cause they refund and my bank also. What should I do about that ? I have like 3 cases on the same PayPal account , every one of theme saying different things. Plea not accepted then accepted then not accepted. They said that since it was from the bank and not credit card I'm less protected
For the second PayPal account they refuse to acknowledge that a miss-use was made. Contested and got rejected for a second time. Now, I didn't have enough on my bank account to provide the funds, and PayPal emailed me that they advance the funds for me and I owe them the amount.
What can I do? Thx for your help.
PS: sorry if my English is not the best, it is not my actual language.
If you have any question I'll try my best to respond.