u/Embarrassed_Cat2022

I need some advice. Our rental house hits the market tomorrow morning, we had a tenant in it the last two years who \*we thought\* treated the house really well. He moved out on Wednesday and our realtor hired carpet cleaners to come in on Thursday before hitting the market tomorrow (Saturday). The carpets looked great beforehand and the house smelled totally fine and normal. We walk in today and the WHOLE HOUSE is disgustingly humid and REAKS of wet dog. Like, dog pee/poop. We knew our tenant had two dogs but definitely didn’t expect this. My heart is shattered, we can’t afford to keep two houses with mortgages for very long and I’m terrified no one is going to want this house because of how it smells. Brought out the black light and one of the rooms lit up like the Fourth of July with glowing stains. We have an open house scheduled for tomorrow and I’m dreading it. We have a fan blowing, all windows open, husband is treating spots with enzyme cleaner, and we’re saying a million prayers but it’s not going to fix anything before the open house. I know our realtor was trying to be helpful, but now I’m really wishing we hadn’t gotten them cleaned as bad as that sounds. I just want this house to sell, and we really don’t have the money for all new carpet right this second. Do we get it professionally cleaned again? Suck it up and somehow afford to replace it? Just keep spot treating?
A random side note, the realtor also hired house cleaners without saying anything. We think “okay wow so nice of him” then sends us an invoice for $550 dollars today. We didn’t even know it had been cleaned because of how little it was actually cleaned. We requested they come back today because several areas were totally missed and they never showed up. Realtor says we can call them and ask for a reduced price. Lovely… off to a great start I guess!
Any advice is greatly appreciated. I’m a ball of anxiety over this darn house.

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u/Embarrassed_Cat2022 — 21 days ago