▲ 3 r/promethease
Uplaoding raw data and payment
Hi I tried to upload my Grandson's raw data on 27th May 2026 and paid via my HSBC bank, the payment is pending in my account and I have not received the the results. I have emailed directly to Promethese the same evening and again on 29th May 2026 to ask what was happening but I have not heard anything back from them. Can someone advise me please.
u/Emotional_Air9189 — 9 days ago