u/EmployerMobile9516 — reddlx

Diabolical 2

I’m in California and not in one of the tiered cities for Rover’s new payment structure. CA is only supposed to take 25% off of my earnings (used to be 20%). But they actually take approximately 28-30%.

I’m not sure if their fee for owners fluctuates. But for me, it’s a slightly different percentage on every booking. Here is a screenshot showing the difference between what I charge and what rate is reflected to the owner on an overnight. In this case my charge was increased by 29%. This screenshot includes a client charge of 10%.

Anyone else in California having the same issue? Is Rover skimming off the top?

u/EmployerMobile9516 — 10 hours ago

▲ 231 r/RoverPetSitting

Diabolical

Taking 30% of our earnings is absolutely diabolical, especially when Rover is already charging the client a separate platform fee on top of that. What is that, another 10–20%?

EDIT: to add that I live in CA, and not any of the cities they are rolling out the tiered system (yet). It officially states they withdraw 25% of our earnings, but instead, they are withdrawing approximately 28-30% of mine. It’s a little different each booking. On top of everything else, they seem to be skimming even more off the top, hoping we doing notice, I guess? Anyone else getting charged 28-30% of their earnings that is not in a tiered city?

u/EmployerMobile9516 — 1 day ago

▲ 119 r/RoverPetSitting

Client makes “joke” about price every time he books

I’ve had this client for about almost 2 years. Truly a solid, reliable client and I thoroughly enjoy his pups. Doesn’t tip after trips but does tip at Christmas. Communicative and respectful and generally very thoughtful. Definitely has been on my A Client list when it comes to priority. But he’s been giving me the ick lately. In the last 6 months, every time he reaches out and books, i can always count on him making a comment about the price point. Like I send over the total and he will say something like “yikes do they get a massage treatment with that?” or “guess the kids’ don’t need a college fund afterall.” Or something sarcastic and unfunny like that. I consider myself an extremely direct person, but for whatever reason, I haven’t addressed his comments. However he just did it, AGAIN, and I’m like, you KNOW my price point. EDIT: to include I have already delineated my discount options (they do exist, just not on his terms [I give off-peak season discounts to regular clients], and when he asked me again recently, I told him there were no discounts available at this time of year. So I feel like these comments are not actually meant to be funny. They are packaged that way so he can get away with it. They are meant as a jab and to make me feel guilty for charging him full price. I don’t care for the passive aggressive tone and he is one comment away from being dropped as a client. Even though I love his little Australian shepherds.

reddit.com

u/EmployerMobile9516 — 18 days ago