HV Battery Failure
Looking for feedback from other LEAF owners who went through a high-voltage battery warranty replacement process with Nissan.
I have a 2021 Nissan LEAF that recently started having battery-related issues. When driving, I got the service EV battery system - unable to power after shutdown error. I cleared the error with leafspy and drive to the dealer. The dealer completed diagnostics and told me the issue appears to be with the EV battery. The drove the car about 10 miles, logged the fault codes, and sent everything to Nissan North America engineers for approval. Now, I am waiting ‘carless’ as Nissan won’t put me in a rental before they confirm it’s a battery issue.
The LeafSpy reading is in the post - I am not sure what it means though. The car is still under the 100K miles (69K).
Questions for anyone who has gone through this:
How long did Nissan take to respond after the dealer submitted the codes/logs?
Did Nissan approve the battery replacement easily, or did they push back first?
Are there common reasons Nissan denies a battery replacement claim on a 2021 LEAF?
Once approved, how long did it take for the replacement battery to arrive?