u/Entire_Ad7989

Forced Firmware update from 7.4.11 to 7.4.12

Our company has received action required email from Fortinet global.

Serial Number Current Firmware Latest Firmware Required Upgraded By
FG############# 7.4.11 7.4.12 May 15, 2026, PDT
FG############# 7.4.11 7.4.12 May 15, 2026, PDT

Notes said : Failure to upgrade within the 7-day window will result in restricted cloud connectivity and the suspension of log uploads for the affected devices.

Q. What if I don't want to update the firmware?
A: If not upgraded, access to the device from cloud and logging will be restricted. However, the device will continue to work standalone without cloud management. It is recommended to purchase FortiGate Cloud standard subscription to continue accessing and managing device from Cloud or if cloud management is no longer needed, deprovision the device.

Has anyone faced this kind of forced action requirement?
in this case we can't update our FortiGate for 2 weeks, but after 2 weeks we can update it by manually. So that after updating our FortiGate will it connect back to the cloud?

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u/Entire_Ad7989 — 2 days ago