⚠️ Warning: Remove your saved card from Tanki Online.
I’ve been playing Tanki Online since 2013. It was one of my favorite childhood games, so this is very disappointing.
About a month ago, around 30 CAD was charged to my saved payment method WITHOUT my authorization. I contacted support right away, explained everything, and asked for evidence that I made the purchase. Instead, I kept getting copy-paste replies and even got told that maybe my “children or relatives” made it. I don’t even have children.
Now my account is restricted, I’m expected to pay for a purchase I never made, and I never got a proper explanation or resolution. I even offered to spend around 30 CAD if they simply restored my account to the way it was before this happened. They refused.
At this point, my biggest advice is: remove your saved payment method from your Tanki account if you have one.
[Shum]