Skybell video doorbell keeps failing, need to replace
Our video doorbell connection keeps failing and I’m hoping someone can help me understand how my current doorbell setup works before I replace it.
I have an alarm.com system with a SkyBell video doorbell that a technician installed when we moved in. I believe he added wiring because there wasn’t a doorbell there before.
Here’s what’s confusing me:
In our previous house, the doorbell wiring didn’t have a wall plug in-it was tied into the electrical system, and the only way to shut it off was the circuit breaker.
In this house, there’s a wall outlet in the garage with a plug-in transformer that powers the doorbell that the technician set up and he would always tell us to unplug/replug it when troubleshooting.
Because we’ve had constant connectivity issues, and the technician has very poor communication I want to switch to something like Eufy or Aosu that I can manage myself.
I'm wondering if I should go with a wired or battery option.
Since the wiring already exists, it seems like that would be a good option but I didn't know if that plug in setup is specific to the SkyBell or alarm.com system? Would I possibly deal with the same connectivity issues?
Would a battery doorbell be simpler/more reliable in this situation?
Any advice would be appreciated.