[INTRO] XELIA – voice AI for LatAm SMBs (feedback welcomed)
Hi everyone, I'm **Javier Montero**, founder and CEO of **XELIA** (xelia.ai). We built XELIA to help small and medium‑sized businesses in Latin America automate their outbound and inbound calls, WhatsApp conversations, lead qualification and scheduling. After years of trying existing AI callers that only worked in English and broke when customers went off script, we decided to build something tailored to our market.
Key differentiators:
- **LatAm coverage:** operating in Mexico, United States, Colombia, Argentina, Chile, Ecuador and Spain.
- **Native languages:** full support for Spanish, English and Portuguese.
- **WhatsApp Business integration:** many customers in LATAM prefer messaging over phone calls, so we built that in from day one.
- **Scalable calls:** up to 100,000 concurrent outbound & inbound calls with real multi‑turn conversations.
- **Flexible pricing:** plans from USD 149 to USD 899 per month, depending on call volume.
We're a bootstrapped SaaS and just opened to the public. I'm keen to learn from this community: have you tried voice AI or WhatsApp automation in your business? What features would make this truly useful for you? Happy to share more details or answer any questions.
*Disclosure:* I'm the founder of XELIA.