Another Sigenergy referral thread…
Apologies for creating another one of these - I tried some codes from previous threads but got various errors - the latest being “You have already participated in this activity”.
The message above makes it seem like a referral has already been applied but I don’t see it reflected anywhere in the app (notifications, rewards) or the website and got not confirmation error or email, so I’m very confused…
I’m still within the 7 day window and have eligible gear installed. Waiting to hear back from my installer. My system is online but hasn’t been signed off by the inspector yet if that makes a difference - I do remember some commissioning wording in the SIgen terms.
Anyone else had a similar experience?
On another note someone else mentioned a ChoiceCheapies referral system with random codes or having the mods in a thread for referral codes, I think that’d be a good idea.
Looking forward to another day of paying significantly less for power. ☀️⚡️
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Edit:
I reached out to my installer and he referred me to the Sigenergy helpline (+61 489 080 832). They couldn’t figure it out over the phone but got me to raise a support ticket for another team to look into. 🤞
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Edit 2:
I got this resolved by Sigenergy support today. Initially they thought I was trying to use my own referral code. 🙃 They had to send it off to their R&D team as tier 1 support couldn’t tell me if a code had been applied or not… Seems like one of the earlier codes got applied. 🎉
Thanks to all for your help.