u/Existing_Horse190

My org transitioned from NPSP to NPC, and it's been chaotic. The person who completed the transition didn't provide any information about the newer features available to us and when asked, the response I've gotten is that there isn't information available to them, so they're doing the best they can. While that does seem to be true--I haven't been able to find much easy-to-understand documentation or best practices--it's made it difficult to ensure I'm following processes that ensure easy reporting.

Does anyone have experience with NPC and resources they could share? Specifically for fundraising and grants management. I'm trying to get a handle on things before our next fiscal year.

Thanks!

I woke up this morning to realize the taxi I took from O'Hare to Lincoln Square overcharged me by around 66%, and suspect he set a flat fare instead of charging mileage. He also didn't have pricing posted in the taxi.

Per the advice on this and other subreddits, I filed a complaint with 311. Shortly after, I received an affidavit. What happens after I send the affidavit? I'm fine with providing testimony, but curious to know if I'll actually be asked to do so, since this is pretty cut and dry.

I also want to know If I will get a refund. I'll submit regardless of whether or not I'll get a refund, because I think overcharging by such a huge amount is bullshit. I will be reimbursed by my job for the ride and I work for a smaller nonprofit, so every penny counts and I want to be totally transparent with them.