How to deal with a plateau in Google reviews?
I own a small business in Louisiana and we used to get 1-2 reviews every week, but this has slowed down quite a lot in recent months. Business is still steady so it’s not that. I’m not sure why people haven’t been writing reviews. It might be due to staff turnover? One of my favorite employees moved out of state and since they left we don’t seem to be getting nearly as many reviews as we did in the past. I wish I knew exactly what they were doing to encourage people to write reviews. I do politely mention it when I get the chance but I’m often not dealing directly with the customers and our other employees don’t mention it despite my requests. Has anyone else here figured out a good way to reliably get reviews? Do older reviews still carry the same weight if you have a lot of them?