u/Expatjen

LV Customer Service is not up to par

I have been an LV lover and collector since 1997. Over that time, I have spent way too much money buying everything from bags, to shoes, to jewelry with LV (close to 6 figures). I have always had great customer service, but over the last year or so I've noticed their quality of customer care has gone to crap.

I had a very unhelpful, condescending and downright snotty experience at the Ala Moana store (my "home" store) the other day. And it left a really bad taste. I then contacted LV support via the app and on the website (on 2 different occasions) and both times, they kicked the ball back to the store, saying they could not help me and only a store manager could make a decision.

I don't understand how LV as a company expects to keep customers long term if the people they employ treat customers badly. Ok, thanks for letting me vent. 😄

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u/Expatjen — 8 days ago
▲ 10 r/Oahu

Does anyone have a house/pet sitter they can recommend on Oahu? I have had crappy luck with 2 people I found via Rover and my usual pet sitter isn't available anymore. We have 2 dogs that are used to us being home a lot (we work from home) and one of them is an anxious little mofo. We're located on the Windward side and are looking for someone who can stay at our place from December 18-27.

Any recommendations would be greatly appreciated.

Mahalo

reddit.com
u/Expatjen — 1 month ago