Damage Repairs at a College
Location: Connecticut
Hello. I recently stayed in a UConn building and, along with my roommates, was sent a bill for a room that we did not live in. Initially, the bill had charges and items billed that didn't exist in our room type at all, or for appliances that were never there, false damages, ETC. We emailed about our room damages, and they had only taken off one of the many things we pointed out and contested with them. We pointed them out again, they re-examined the room, and although they removed all of the blatantly false charges, they re-added charges that ended up making what we had to pay back more expensive than it was initially. This feels malicious, and I'm unsure if illegal, to charge us on charges that were completely false, only to double back and increase the charges later.