Severe Ap Coordinator error lead to me missing my ap calc AB makeup test
This is a bit of a vent post but this is my 11th grade year, I’m planning to go to college for electrical engineering and ap calc ab was something that would give me atleast a one up among my other peers who didn’t take calc 1(and I’m going to take calculus bc next year), I am taking 3 ap classes this year, but due to my mother having a severe concussion the day of the exam, and Mother’s Day being the day before(may 10th) I was up all night with her the previous night, having to handle certain task for her and things of that nature, then that morning I also had to make sure she was okay before I left, leading to me getting to school a minute or two before the cut off time (8:58-8:59 am) and I also was commuting from another state(Jersey to New York City), I ended up being stopped and having my phone collected, leading to me getting upstairs by 9:08 exactly, my proctor refused to administer the test to me, but states if my mothers sends her a letter(she refused to see documentation, she claims she only wanted a letter) she would be able to get me a retake for the exam, because at the time my mom was not cognitive enough to remember her email and passwords we had to craft one for her, we did that, made an email explaining the situation and requesting a retake, she responds and claims she would email college board and get back to us when college board responds, she never got back to us and I repeatedly attempt to follow up with her throughout the entire week and she essentially blows me off and claims they have yet to respond,the next week comes and I try to get into contact with her but she went on vacation(during the retesting window for exams) I attempt to talk to two different guidance counselors,Two Assistant principals, and the principal and they all claim they know nothing about the process because she is the only one who handles ap things, I get an assistant principal to call her and she says the same thing, that college board has not contacted her yet, I then do extensive research into all of college boards policies, and find out a multitude of things concerning late testing and exception test and find out that ap proctors are supposed to call for emergency situations like an emergency retest, I then cannot speak to her because she goes on the senior trip after I discover that information, I called college board more than twice over this situation and didn’t know I could escalate the situation until today, then I call college board again today and they say I cannot take the exam what so ever, and it only takes a significant toll on my mental health, what do I do? I feel I wasn’t taken serious enough at all and she essentially brushed off my situation, am I just screwed?