u/Ezinne_Airbnb_V

I saw this photo on a Facebook group and it reminded me on a similar experience I had.

A guest left me a 1 star ⭐️ but left me a very sweet review. She described my place as spectacularly clean and beautiful. Great location and all. She added that she would definitely come back.

I believed it was a mistake so I reached out to her to remove or correct the rating. She read but ignored my message. I disputed the review but Airbnb declined removing it.

That moment made me realize how much hosts can invest in Guest experience yet, never fully gets the deserved recognition and reward all the time.

Have you had a similar experience? Share with us.