Mashreq Neo Balance Column?
Anyone found error in the Mashreq Neo statement balance column ?
So suppose opening balance is 2000
1 May credit 3000, balance column shows some incorrect total instead of 5000?
I received my May consolidated estatement and it’s incorrect for the figures only in the balance column while the debit and credit figures are all correct. The closing balance in blue figures also shows correct value but none of the statement lines makes sense.
Upon calling Mashreq I was told just ignore the consolidated statement which Mashreq sends me and download pdf from the app each month. Banks automated statement is the only proof being sent by the bank to us so This is not a response expected from employees of reputed banks and if this cannot be fixed then I better exit such a bank.
Thus asking here to understand if my account is a one off error or it’s happening to others too. TIA