u/Familiar-Strategy932

I had an issue with an Airbnb self check-in. The system is too complicated, and the host is in another country and was not actually talking in a proper way (eg. the system works, it is your problem). Therefore, I have been locked out for 2 hours before I managed to get inside after a long travel day. The Airbnb customer service is aware of the situation and all I got is a-13 euro lunch as compensation. Honestly, I feel not happy and disrespected with the whole situation and the way of communication with the host. What should I do?
Plus, I would eventually end up with a bad review from the host who already gave a false information that I didn't inform her about my arrival time (which is not true and already exists in previous messages).