I have 3 privately hired caregivers for my grandma. Between the 3 of them, they cover 10-20 hours per week while I work out of the home. (Started as 1 woman and she brought on two others when she was unable to work as much) The rest of the time, I am working remotely and caring for grandma.
They all interact with her well and are very patient. They do puzzles, color, watch TV, listen to her stories. When it’s meal time, they fix her simple meals and eat with her. They listen to her stories and she is always very friendly with them.
However, I’m kind of feeling like I’m paying them for nothing. Yes, it gives me a little break mentally and allows me to get out of the house. Good socializing for my grandma. But they don’t help her in the bathroom (she uses the toilet but needs help wiping) don’t do her laundry, don’t help her get dressed. These are things we discussed when they were all hired. Their excuse is “she doesn’t let me” but I have cameras and I know that they do not try. Additionally, they are pushing my personal boundaries in really surprising ways- criticism of me, my home, entering personal spaces that have nothing to do with my grandma, etc. I address it each time a boundary is crossed, but it’s nearly every visit now and I’m exhausted and frustrated.
One caregiver will ask me every single detail of everything I do, ask my reasoning, ask how I want her to do it, and then just…not do it, and push back on how I do it.
The caregivers are all 30+ years older than me, so I am trying to be respectful but I’m getting tired of feeling even more stressed and uncomfortable in my home, when the whole point is the opposite.
I pay them directly $20/hour. Agencies in my area charge $30/hour and the worker usually only gets half. I thought I was saving money and supporting people but I’m wondering if these issues would be happening if I hired through an agency?
What is your experience with agency vs private hire?