u/Few_Difficulty4451

I applied for the KAUST VSRP program, but my referee never received the automated recommendation request email from the portal.

I contacted VSRP admissions and received an automated response mentioning that recommendation letters can also be sent directly through email. My referee then sent the recommendation letter from his official institutional email address, and I informed the VSRP team about it as well.

However, the portal status for the recommendation still shows “Awaiting,” and I have not received any response even after sending a follow-up email a week later.

Has anyone experienced something similar? Did the status eventually update, or was the emailed recommendation still considered even if the portal did not change?